Privacy Policy

Privacy Policy — FireStopTools.ca​
Last Updated: February 2 2026

​1. Introduction
This Privacy Policy explains how My Sales Rep Inc. (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you access or use FireStopTools.ca (the “Site”). By using the Site, you consent to the practices described in this Policy.
We are committed to protecting your privacy and handling your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect personal information in the following ways:
a. Information You Provide

• Name, company name, and contact details
• Billing and shipping information
• Account login credentials
• Order history and purchase details
• Messages submitted through forms or customer support channels

b. Information Collected Automatically
When you use the Site, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages viewed and time spent on the Site
• Referring URLs
• Cookies and similar tracking technologies

c. Information from Third Parties
We may receive information from:

• Payment processors
• Shipping carriers
• Manufacturers or distributors involved in fulfilling your order

3. How We Use Your Information
We use personal information to:

• Process and fulfill orders
• Provide customer support
• Manage your account
• Improve the Site’s performance and user experience
• Communicate updates, promotions, or service notices
• Prevent fraud and maintain security
• Comply with legal and regulatory requirements

We do not sell your personal information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:

• Enable essential Site functionality
• Remember your preferences
• Analyze traffic and usage patterns
• Improve marketing relevance

You may disable cookies through your browser settings, but some features may not function properly.
5. How We Share Information
We may share personal information with:

• Service providers (payment processors, shipping partners, IT providers)
• Manufacturers or distributors involved in product fulfillment
• Regulatory authorities when required by law
• Professional advisors (legal, accounting, compliance)

All third parties are required to protect your information and use it only for authorized purposes.
6. Data Storage & Security
We implement administrative, technical, and physical safeguards to protect personal information from:

• Loss
• Theft
• Unauthorized access
• Disclosure
• Alteration

While we take reasonable measures, no system is completely secure.
7. International Transfers
Some service providers may store or process information outside Canada. In such cases, your information may be subject to foreign laws and access by foreign authorities.
8. Your Rights
You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent (subject to legal or contractual restrictions)
• Request deletion of your information where applicable

To exercise these rights, contact us using the details below.
9. Retention of Information
We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Meet legal, accounting, or reporting obligations

When no longer required, information is securely deleted or anonymized.
10. Third‑Party Links
The Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
11. Children’s Privacy
The Site is not intended for individuals under 18. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on the Site. Continued use of the Site constitutes acceptance of the updated Policy.
13. Contact Information
For questions, requests, or concerns regarding this Privacy Policy, contact us at:
[email protected] or support@FireStopTools.ca.